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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shelia Douglas

December 15, 2025

5  out of  5
rating by Shelia Douglas
"My experience was great, Noah was who I spoke with and he made the process really easy and was a really nice guy and easy to talk to about what I needed. Thanks Noah for everything!"
We responded:
"Shelia, thank you for taking time to leave us such a wonderful review! We appreciate you working with Noah on your auto insurance, he's the best in the business and we're lucky to have him! -Andrew"
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Celia

December 15, 2025

5  out of  5
rating by Celia
"Jake is amazing, he goes above and beyond to look into things that I need help with or have questions about. He teaches out to me instead of making me wait to call, when things need to get done. It is very helpful! Jake is in the Lexington office off of Codell Dr. If you are thinking about getting insurance in Kentucky, I would refer for him personally, because once you get a agent with statefarm they don't let you change them, and he seems to be, probably the best! My insurance us also far beyond the lowest when I compared them to Nationwide, Progressive, National general insurance, and direct auto by half! I did have to get liability this time instead of full coverage, but he helped me out even more than the best price, when he knew I needed the bare minimum. The price went down even more, even though it was already lower than the rest. I even kept roadside assistance with this price! Not to mention I had lapsed in coverage, lost insurance for over a month and they didn't raise my rates. Thank you Jacob!"
We responded:
"Celia, thank you for this 5 star review! We're so lucky to have our very own "Jake from State Farm" here at the office, assisting with auto insurance and home insurance just like the commercial! We appreciate your business! -Andrew"
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Braedyn H

December 12, 2025

5  out of  5
rating by Braedyn H
"I recently worked with a State Farm representative for life insurance, and the experience exceeded my expectations. They were knowledgeable, patient, and took the time to walk me through each coverage option in a way that was easy to understand. They made sure I felt comfortable with every decision and never pressured me into anything. Their professionalism and genuine care for my needs made the entire process smooth and stress-free. I highly recommend them to anyone looking for reliable guidance on life insurance."
We responded:
"Braedyn, thank you for this thoughtful review and taking the time to share your experience! Life insurance is never fun to talk about, but taking a few minutes to have a plan can make a world of difference for you and your family! We appreciate you trusting us to protect what matters most! -Andrew"
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Eric Graves

December 5, 2025

5  out of  5
rating by Eric Graves
"I have only had Andrew as an agent for a few weeks but he is fantastic. Looking forward to having him as an agent."
We responded:
"Eric, thank you for taking time to leave us a 5 star review! I know we've only been your State Farm agent for a short time, but we intend to earn your business! I'm looking forward to our meeting! -Andrew "
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Charlie Angell

December 4, 2025

5  out of  5
rating by Charlie Angell
"10/10 recommend. Amanda is always helpful and polite"
We responded:
"Charlie, thank you for the 5 star review and your kind words about Amanda! She's a customer service expert and we're lucky to have her on the team! -Andrew"
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William Pérez Cruz

December 4, 2025

5  out of  5
rating by William Pérez Cruz
"Ha sido mi agencia de seguro por 2 años consecutivos, a pesar de mi corta edad obtuve la mejor cotización del mercado y siempre te tratan muy bien y son muy amables"
We responded:
"William, gracias por esta atenta reseña y por confiarnos tu seguro de auto. ¡Me alegra mucho que hayamos podido conseguirte el mejor precio y habernos ganado tu confianza! -Andrew"
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omega lewis

December 2, 2025

5  out of  5
rating by omega lewis
"I started out with the Russ Tucker Family a long time ago. Mr. Tucker was great man! Mrs. Rhonda, Mrs Amanda, Mr. Steve are the most kind-heart and I must say they treat you like family! These 3 are the reason that I stay with State Farm. Friendly and whether it's in the office or on the phone. You always get to speak to a pleasant voice. Always ready to help and serve the people. Amazing, sweet, and so thoughtful. My Mom passed Sept. 1 of this year. They sent me a sympathy card, and it touched my heart. They also send out birthday cards Thanksgiving cards and Christmas cards! I love it! Thanks to very good people like Mrs. Rhonda, Mrs. Amanda, Mr.Steve! I am so grateful to apart of the family 😍🙏🏽🫂🌹🎊"
We responded:
"Omega, thank you so much for this kind and thoughtful review! We're lucky to have Rhonda and Amanda on our team because they're exactly as you've described! Their customer service skills are second to none and we appreciate you letting others know about it! -Andrew"
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Wizard wizard

November 20, 2025

5  out of  5
rating by Wizard wizard
"Rhonda, Amanda & Steve are the best ; they all take care of my needs anything I need them and even give me important information on my accounts and ways to save me money❗️I can’t find a better office to be affiliated with All are so nice and helpful everyday ❗️"
We responded:
"Thank you for this awesome review and your support of our small business! We appreciate you being a longtime auto insurance customer! -Andrew"
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Michael Breeding

November 19, 2025

5  out of  5
rating by Michael Breeding
"Jacob Hammock with State Farm in Andrew Wade’s office is amazing. He is so efficient and pleasant. I needed to change car insurance companies. He made the change for me quickly and saved me a lot of money each month on my car insurance."
We responded:
"Michael, thank you for taking the time to leave us such a wonderful review! I’m so glad to hear Jacob was such a big help on your auto insurance, we appreciate your business! -Andrew"
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Rachel Potter

November 19, 2025

5  out of  5
rating by Rachel Potter
"Worked with Rhonda, who is extremely knowledgeable and helpful. Overall, such an easy process with her guidance."
We responded:
"Rachel, thank you for taking time to leave us a review! We couldn’t agree more about Rhonda! She’s second to none when it comes to auto and home insurance and we’re lucky to have her on our team! Thanks for your business! -Andrew"
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NIKITA PATIL

November 18, 2025

5  out of  5
rating by NIKITA PATIL
"Andrew always has been so supportive and very helpful. Whenever we need him, he always got a cover."
We responded:
"Nikita, thank you for the 5 star review and your kind words! We aim to please when it comes to customer service and we appreciate your business! -Andrew"
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Lynn Johnson

November 17, 2025

5  out of  5
rating by Lynn Johnson
"Absolutely outstanding customer service from Jacob. Been a great experience switching to a better insurance company. Would highly recommend speaking with Jacob when it comes to switching to so much better savings."
We responded:
"Lynn, thank you for the 5 star review and trusting us with your auto insurance! Jacob does everything possible to ensure a smooth transition when changing insurance! We're lucky to have our very own "Jake from State Farm!" -Andrew"
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Merilyn Nichols

November 8, 2025

5  out of  5
rating by Merilyn Nichols
"Olivia always sorts out the complicated changes on my cars- out with the old and in with the new. She is so kind and professional that I have no need to worry about my coverages. I am paying for 2 cars what I paid for one with my previous company."
We responded:
"Merilyn, thank you for your kind words about Olivia and the 5 star review! We're lucky to have her on our customer service team and we appreciate your business! -Andrew"
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gigi

November 3, 2025

5  out of  5
rating by gigi
"Jacob had a great attitude, was very helpful and helped me find a reasonable quote for my car. Made the whole process less complex than what i thought it would be . Appreciate it & made me feel welcome to the team !"
We responded:
"Giselle, thank you for this awesome review and working with Jacob on your auto insurance! I'm glad you had such a great experience and we appreciate your business! -Andrew"
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Sheila Preston

October 31, 2025

5  out of  5
rating by Sheila Preston
"I enjoy communicating with all of the representatives. Everybody there is always so friendly, kind and helpful. Those guys are Awesome."
We responded:
"Sheila, it's been great working with you over the years! We appreciate your support and your trust in us to handle your auto insurance and home insurance! -Andrew"
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Cambron Bisschop

October 31, 2025

5  out of  5
rating by Cambron Bisschop
"They are very patient and worked well with me, also the cheapest/best coverage you will find I recommend Noah."
We responded:
"Cambron, thank you for taking the time to leave us a 5 star review! Getting auto insurance for the best price is what we aim to do! -Andrew"
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Hunter Gillum

October 31, 2025

5  out of  5
rating by Hunter Gillum
"Tyler May goes above and beyond for the customer. I appreciate him as my agent, look forward to the lasting business relationship!"
We responded:
"Hunter, thank you for your business and working with Tyler on your auto insurance! I'm glad you had such a great experience! -Andrew"
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Jacqueline Newlon

October 31, 2025

5  out of  5
rating by Jacqueline Newlon
"Excelente"
We responded:
"Jacqueline, thank you for the 5 star review and your support of our small business! -Andrew"
Profile photo of Berserk Krakken

Berserk Krakken

October 30, 2025

5  out of  5
rating by Berserk Krakken
"This is the first time I’ve had to get my own car insurance, Andrew(my agent) made the process extremely easy and helped me get the best deal possible. He also has been very thorough and has answered all of my questions and concerns with helpful information."
We responded:
"Thank you for this glowing 5 star review! We appreciate you're trust in us to handle your car insurance, especially since this was your first time! Please call us anytime we can help! -Andrew"
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John Rogan

October 28, 2025

5  out of  5
rating by John Rogan
"Andrew Wade was very helpful throughout the whole process, excellent communication ,knowledge and service."
We responded:
"Thank you for the 5 star review, John! We aim to please with our customer service and I'm glad you had such a great experience! -Andrew"
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Iris Rios

October 24, 2025

5  out of  5
rating by Iris Rios
"Jacob is a very polite and efficient person in costumer service, I'm very happy with his service. I feel so confident to call him any time if I have a question."
We responded:
"Iris, thank you for taking time to leave us a 5 star review! We appreciate your business and you taking the time to share your feedback about your customer service experience! -Andrew"
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Tricia Morris

October 21, 2025

5  out of  5
rating by Tricia Morris
"The staff and agents are always kind, helpful and knowledgeable in all areas. A pleasure to work with at all times."
We responded:
"Tricia, thank you for taking the time to leave us a review! I'm glad you always have such a great customer service experience when you need something! We appreciate your business! -Andrew"
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Garrett Burcham

October 17, 2025

5  out of  5
rating by Garrett Burcham
"Andrew was very professional and great to work with. He made the process of getting insurance a breeze! I would definitely recommend calling him!"
We responded:
"Garrett, thank you for leaving us a 5 star review! This kind of support really helps our small business so we appreciate this and your trust in us to handle your auto insurance! -Andrew"
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Johnny Gray

October 16, 2025

5  out of  5
rating by Johnny Gray
"Noah was absolutely wonderful. Made it as quick painless as he possibly could. Man done a great job! 👍"
We responded:
"Johnny, thank you for taking time to leave us a review! I agree, Noah is awesome and we're lucky to have him leading our office! We appreciate your trust in us to handle your auto insurance! -Andrew"
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Karla Norman

October 15, 2025

5  out of  5
rating by Karla Norman
"My agent is Tyler May. Tyler worked hard to get lower costs for my auto and homeowners insurance. He was a pleasure to work with."
We responded:
"Karla, thank you for the thoughtful review and note about Tyler! I'm glad he was able to help out with your auto insurance and home insurance! Thank you for your business! -Andrew"